Case Study
Leveraging Digital Capabilities
Who
A large multinational organisation.
Background:
Meddev Solutions partnered with a large multinational organisation to help resolve a number of key issues. The client struggled with a bloated headcount, non-standard work across sites, and a lack of global oversight. These issues had been growing incrementally over the years, due to fast growth and multiple acquisitions.
Objectives:
- Leverage digital capabilities to significantly enhance efficiency, competitiveness, and innovation.
- Develop a global shared service to centralise and standardise specific business functions to achieve cost savings, operational efficiency, and improved service quality.
Result
Streamlined audits due to a standard approach. Revolutionised training. Cut headcount in half.
Achievements
- Implemented a new HRIS tool, including a learning module
This centralised HR-related data and automated routine HR tasks, allowing HR professionals to focus on strategic initiatives and improve overall efficiency. - Streamlined global job codes
By categorising and defining job roles consistently across the organisation, we contributed to improved efficiency, communication, and decision-making. - Created curriculum logic
Educational content, activities and assessments were designed to achieve specific learning outcomes. - Improved training assignment and compliance
A standard approach to audits meant that anybody at any site could host an auditor and the auditor would have a consistent experience.
Leveraging Digital Capabilities
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Voice of the Business for Information Purposes
To facilitate communication between teams, and identify areas where the client could reduce the complexity, time and cost of doing business. This client was not optimising technology to reach its strategic goals. Many of the IS activities were reactive rather than proactive – and they knew they needed help.